Approved for 8.0 CME-CEU Credits

Agenda

Day One, September 18, 2017

 

7:15am – 8:00am

Conference Registration & Networking Breakfast

 

8:00am – 8:15am

Chairperson’s Opening Remarks

 

8:15am – 9:00am

Keynote: Using Scientific Management & Systems Thinking to Improve Care Delivery and Achieve the Quadruple Aim


 

John Chessare, MD, MPH, FACHE

President & Chief Executive Officer

GBMC Healthcare System

Greater Baltimore Medical Center

9:00am – 9:45am

Creating Multidisciplinary Collaboration to Shorten the Discharge Process & Improve Care Transition Plans

 
 

Lauren Faison

Regional Development, Population Health and Telemedicine

Tallahassee Memorial Healthcare

9:45am – 10:15am

Networking & Refreshments Break

 

10:15am – 11:00am

Utilizing Data & Metrics to Enhance Patient Flow, Drive Efficiency & Improve Discharge Planning

 
 

Frederick Bw’Ombongi

Division Director, Access & Staffing Center

Patient Logistics

KentuckyOne Health

11:00am – 11:45am

Interdisciplinary Communication and Collaboration with Post Acute Care Providers

 

 

Carmen Castillo, RN, CCM

Nurse Case Manager

Memorial Sloan Kettering Cancer Center

11:45am – 12:45pm

Lunch

 

12:45pm – 1:30pm

How Optimizing Front-End Emergency Department Patient Flow Can Enhance Patient Care & Satisfaction

 

 

Sam Shen, MD, MBA, FACEP

Medical Director, Emergency Medicine

Stanford Health Care

 

Patrice Callagy, RN, MPA, MSN, CEN

Director, Emergency Services

Stanford Health Care

  

1:30pm – 2:15pm

Discharge Before Noon Initiative: Our Success in Improving Patient Care by Increasing Efficiency

 

Katherine A. Hochman, MD, FHM, MBA

Associate Professor of Medicine

Associate Chair for Quality, Department of Medicine

Assistant Chief of Medicine

Section Chief, Division of General Internal Medicine

NYU Langone Medical Center

2:15pm – 2:45pm

Networking & Refreshments Break

 

2:45pm – 3:45pm

Panel: Achieving Positive Patient Flow Outcomes

 
 

Carl Balcom, RN, BSN, MHA, CHE

Director, Emergency Services

Kingwood Medical Center

An HCA Affiliated Hospital


 

Kelly Heatherington, DNP, RN, NEA-BC

Director, Capacity Management, Support Services

University of Pittsburgh Medical Center


 

Carol Rajchel, RN

Market Director, Operations

Dignity Health | St. Rose Dominican

3:45pm – 4:30pm

Long Term Acute Care Utilization


 

Katherine Barkat

Performance Improvement Advisor

St. John Health System

4:30pm – 5:15pm

A Practical Approach to Care Coordination

 
 

Michelle Lyn, MD, FAAP

Associate Professor of Pediatrics

Baylor College of Medicine

Medical Director, Care Management & Patient Flow

Texas Children's Hospital

5:15pm

End of Day One

 


Day Two, September 19, 2017

 

7:15am – 8:00am

Networking Breakfast

 

8:00am – 8:15am

Chairperson’s Remarks

 

8:15am – 9:00am

Keynote: 21st Century Care Management Across the Continuum of Care

 

Larry Kaiser, MD, FACS

President & Chief Executive Officer

Temple University Health System

9:00am – 9:45am

Transformation Leadership and Emergency Nursing in an Inner-City Safety Net Hospital

 

 

Janine Duran

Director of Nursing and Clinical Operations, Emergency Services

SBH Health System

9:45am – 10:15am

Networking & Refreshments Break

 

10:15am – 11:00am

Leveraging Partnerships with Community Health Partners


 

Gavin Malcolm, LCSW

Director, Population Health

Broward Health

11:00am – 11:45am

Discharge Planning: A Proactive Approach Starts at Admissions

 
 

Crystal Stiffler, MSW, LSW

Patient Experience Officer

OSS Health

11:45am-12:30pm

Lean Six Sigma Methodology to Improve Discharge Processes

 

Brette Smith

Transformation Officer, Lean Six Sigma

Methodist and University Hospitals

Indiana University Health System

12:30pm

Conference Concludes

 

 

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