Home Care & Hospice Agenda

Day One Monday (February 26th, 2018)

7:15am – 8:00am

Conference Registration & Networking Breakfast


8:00am – 8:15am

Chairperson’s Opening Remarks


8:15am – 9:00am

Keynote: The Future of Home Care & Hospice

Our keynote speaker will present an assessment of healthcare today and what to expect in the future. Gain insight into how the home health and hospice sector can most effectively adapt to the economic opportunities and challenges of our evolving healthcare system. Topics to be discussed include:
-       Alternative payment models
-       Growth opportunities
-       Future impacts of value-based payments
-       Emerging business models
-       Technological innovations
-       Growth opportunities

M. Kate Rolf, MBA, CHCE, FACHE

President & Chief Executive Officer

VNA Homecare


9:00am – 9:45am

Using Data to Support Collaborative Partnerships

The increase in alternative payment models for healthcare has created an increased burden on home healthcare providers to implement efficient and effective services that increase quality of care while managing costs. Topics to be discussed include:
-       The impact of new payment models on home health
-       Using data to demonstrate home healthcare’s contribution to high-impact, low-cost care
-       Resource considerations when developing strategies for post-acute care within new payment model programs
-       Understanding regulatory and contractual considerations for data sharing

Elizabeth Kleber, PhD, RN

Area Director, Clinical Strategy and Medicare Case Management

BAYADA Home Health Care


9:45am – 10:15am

Networking & Refreshments Break


10:15am – 11:00am                           

Improving the Effectiveness and Productivity of Your Workforce Through Orientation & Education

By providing your employees the most appropriate and applicable orientation/education for today’s home care environment, you will be able to continue providing compassionate care and outstanding customer service at home. Orientation is important because it lays a foundation for the new employee’s entire career with your organization. First impressions are important because they set the tone for the beginning of your relationship with your new hires. Without a solid orientation, a new employee sometimes feels uncomfortable in his/her new position and it takes longer to reach his/her full potential. A solid orientation provides the new employee with concise and accurate information to make him/her more comfortable in the job. It encourages confidence and helps the new employee adapt faster to the job. It contributes to a more effective, productive workforce. Lastly but surely not the least important, it improves employee retention.

Jeré Dye, RN, MS, COS-C

Division Vice President, Learning and Professional Development

Kindred at Home


11:00am – 11:45am

Improving Collaboration & Communication Across Clinical & Financial Departments

Collaboration and communication between clinical and financial teams is critical to operating effectively and efficiently. Topics to be discussed include:
-       Effective strategies for communicating between departments as a means of managing process, outcomes, and risks, including communication methods and frequency and information communicated
-       Barriers to successful communication and collaboration

Michael Puskarich

Executive Director

Orlando Home Health


11:45am – 1:00pm



1:00pm – 1:45pm

How to Leverage Government Programs to Augment Your Care

Stand out from the competition and learn how to leveraging CMS's Home and Community Based Waiver programs to grow your business. Managed care organizations (MCOs), health plans, medical groups, and accountable care organizations (ACOs) are all looking to save money when delivering care. By demonstrating to the MCO, ACO and medical groups that you can not only deliver services by using HCBS programs, but you can also save them money. Topics will include:
-       What are HCBS services
-       Target population
-       Transition care
-       Contracting

Jonathan Istrin

Executive Home Healthcare Director

Libertana Home Health of Sherman Oaks


1:45pm – 2:30pm

Strategies to Help Your Agency Pass CMS’ Probe and Educate Review or Pre-Claim Review

CMS’ Probe and Educate Review poses a big hurdle for home health agencies. Early data shows the probe-and-educate review’s first round resulted as many as 97% of ALL agencies failing – with nearly two-thirds of denials due to face-to-face documentation issues. The challenge of not passing Round 1 offers an even more daunting next step – passing Round 2. This session will help you to prepare your agency to pass round 2 of CMS’ Probe and Educate Review. Don’t put your agency at risk for denials! Health care administrator Cheryl Adams shares strategies from one of the few successful agencies that passed Round 1 of the Probe and Educate Review. Learn how you can prepare your agency for success. During this session, you will:
-       Learn how to respond to ADRs quickly and efficiently
-       Learn how to manage Pre-Claim Review
-       Include the correct information with every claim submitted to the MACs – Learn how to get your F2F documentation up to par
-       Use technology to determine what’s missing in the medical record
-       Educate physicians to ensure they provide the detailed information necessary to admit the patient
-       Audit charts to flag any holes in documentation

Cheryl Adams, RN, BSN, MBA


Sparta Community Hospital’s At-Home Healthcare


2:30pm – 3:00pm

Networking & Refreshments Break


3:00pm – 4:15pm

Panel: Opportunities in Alternative Payment Models

This session will explore how to prepare for new payment models and how to adapt your operations to be successful. Panelists will share valuable learnings related to gainsharing, partnerships, data analytics and the redesign of care. Topics to be discussed include:
-       Understand the categories of different payment models
-       Identify key factors for success
-       Negotiating and implementing alternative payment models
-       How to engage strategic partners in development of alternative payment agreements
-       Identify the key operational decisions on whether to participate with an Accountable Care Organization
-       Adapt your clinical models to achieve cost savings and quality measures
-       Communication strategies to assist your board and management team to understand these advanced payment models

Bruce Kinosian, MD

Primary Care Physician

NewCourtland LIFE

Associate Professor of Medicine

Leonard Davis Institute for Health Economics

University of Pennsylvania

Glenn Tolchin

Vice President of Corporate Finance

Visiting Nurse Service of New York

Edward Lowe, RN, BSN, MHA, MBA

Executive Director, Health at Home, Hospice & Bereavement, Alzheimer, Adult Day and Palliative Care Programs

NorthBay Healthcare


4:15pm – 5:00pm

Lean Management Strategies

Lean management caters well to home health and hospice organizations and its principles can transform quality for the better and create a culture of continuous improvement. Topics to be discussed in this session include:
-       Guidelines and toolkits for implementing this process at your own agency
-       Identifying areas where you need to reduce inefficiencies
-       How to apply the right lean principles to healthcare
-       Practical examples of lean processes
-       How lean tools can make your processes more efficient and reduce costs without sacrificing quality

David C. Fielding

President and Chief Executive Officer




End of Day One


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