Workshop –  Tuesday, February 27 - 12:45pm – 2:45pm

Growing Hospice Through Partnerships and Outcomes Selling

This workshop will discuss the importance of understanding the customer, forming partnerships and using outcomes to grow hospice programs. At the end of the session the participant will be able to articulate key value propositions to segments of the healthcare referral system, including hospitals, nursing homes, assisted living, physicians and home health agencies. In addition, the participant will be able to name at least one pertinent hospice outcome that could enhance each of these partnerships. Learning Objectives:

-       Review of Medicare outcomes reporting through the Medicare "Compare" websites

-       Identify Hospice Compare Outcomes

-       Analysis of key outcomes impacted by the hospice agency for each segment

-       Action steps for ensuring your hospice outcomes support excellence for your key referral sources

-       Tools for tracking and selling outcomes

Gloria Turner CEO/President Turner Healthcare Consulting

About the Speaker:

Gloria Turner has worked in and dedicated herself to the Hospice and Home Health markets for over 25 years, holding senior leadership positions in both Business Development and Operations with national providers. Her expertise spans across multiple market development strategies in both US and rural markets, including growth acceleration in existing markets, expansion and development of new markets and business turnarounds. Gloria is passionate about advocating for those in our communities who need our care and the societal impact that healthcare can make in our quality of life.