Profile_Kimberly_Smoak

Kimberly R. Smoak, MSH, QIDP Chief of Field Operations Division of Health Quality Assurance Florida Agency for Health Care Administration

About the Speaker:

Ms. Smoak has been with the Agency for Health Care Administration since August 1995. She is the Bureau Chief of Field Operations located in the Division of Health Quality Assurance. She is responsible for ensuring both federal and state survey work is completed timely, monitors quality improvement/quality assurance indicators for the Division, training of survey staff and other Division staff, data management and support functions and oversees the field operations within the division. She develops and implements strategies to improve consistency among the field offices and the program units as those functions relate to the Survey and Certification functions of the Agency under contract with the Federal Centers for Medicare & Medicaid Services (CMS), in addition to monitoring state requirements and timeframes. She provides technical assistance regarding programmatic issues and assists in interpreting rules, policies and standards. She previously worked for eight years as a surveyor surveying Nursing Homes, ICF/IIDs, Crisis Stabilization Units, Residential Treatment Facilities, and Rehabilitation Centers. Ms. Smoak holds a Masters of Science in Health with the program emphasis in Aging Studies. She is also a Qualified Intellectual Disability Professional (QIDP). She has served as the project lead for the implementation of the Quality Indicator Survey implementation in Florida since 2006 and is a certified as a CMS Quality Indicator Survey Trainer. In 2009, she received the Survey & Certification Achievement Award, presented by the Centers for Medicare & Medicaid Services, for high quality work implementing the Quality Indicator Survey process in an early pilot State. Ms. Smoak also is a Certified CMS Instructor for the federal Basic Long Term Care QIS survey process. In 2009 to 2010 Ms. Smoak also was part of a group of surveyors in Florida to work on the development of the QIS Federal Basic Long Term Care which has been in place since August 2010 and continues to this date.